rextren.3874 Posted September 7, 2020 Share Posted September 7, 2020 can't login Link to comment Share on other sites More sharing options...
Linken.6345 Posted September 7, 2020 Share Posted September 7, 2020 login server down maybe, cant really help with so little information. Link to comment Share on other sites More sharing options...
Aeon.4583 Posted September 13, 2020 Share Posted September 13, 2020 Good that i don't need to create new thread. As right now i am unable to get email codes for log-in. Games passes the account and password check and awaits for verification code via email, which doesn't seems to appear. Spam folder is empty. Just yesterday i've been playing GW2 and GW1 and email verification code been delivered jsut fine. ( i am able to write here simply because my forum log-in still stored in browser cache ) Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 13, 2020 Share Posted September 13, 2020 You can contact the CS Team via the 'Support' link above/below. You can use the 'anonymous' feature, if necessary. Good luck. Link to comment Share on other sites More sharing options...
DemonSeed.3528 Posted September 13, 2020 Share Posted September 13, 2020 > @"Aeon.4583" said: > Good that i don't need to create new thread. > > As right now i am unable to get email codes for log-in. > Games passes the account and password check and awaits for verification code via email, which doesn't seems to appear. > Spam folder is empty. > Just yesterday i've been playing GW2 and GW1 and email verification code been delivered jsut fine. > > ( i am able to write here simply because my forum log-in still stored in browser cache ) Same on my end. Link to comment Share on other sites More sharing options...
Aeon.4583 Posted September 13, 2020 Share Posted September 13, 2020 Still no email here for both GW2 and GW1. There is no alternative solution to get verification code. Link to comment Share on other sites More sharing options...
Raizel Silverius.6430 Posted September 13, 2020 Share Posted September 13, 2020 I'm suffering from the same thing. Already submitted a ticket. Hopefully gets fixed within the next few hours Link to comment Share on other sites More sharing options...
trixantea.1230 Posted September 13, 2020 Share Posted September 13, 2020 same issue here. i hope there won't be a rollback Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted September 13, 2020 Share Posted September 13, 2020 > @"trixantea.1230" said: > same issue here. i hope there won't be a rollback US or EU? I'm currently logged in on EU, no issue whatsoever. Link to comment Share on other sites More sharing options...
Aeon.4583 Posted September 13, 2020 Share Posted September 13, 2020 > @"Ashantara.8731" said: > > US or EU? I'm currently logged in on EU, no issue whatsoever. As far as i understand SMS log in codes works fine. Email codes do not work. Log in server do not send codes on email. Link to comment Share on other sites More sharing options...
Aeon.4583 Posted September 13, 2020 Share Posted September 13, 2020 And why there is 0 response to this problem? Twitter, Reddit, this forum - all reporting about missing email codes. And we can't activate SMS codes without Email code. Link to comment Share on other sites More sharing options...
DemonSeed.3528 Posted September 13, 2020 Share Posted September 13, 2020 I hope they are able to look into this soon. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted September 13, 2020 Share Posted September 13, 2020 > @"Aeon.4583" said: > As far as i understand SMS log in codes works fine. Email codes do not work. Okay, that's unacceptable (at least the fact that there has not been an official response on this by now). I'm keeping my fingers crossed for you guys! Link to comment Share on other sites More sharing options...
Raizel Silverius.6430 Posted September 13, 2020 Share Posted September 13, 2020 Been a day. Well, the good thing about this incident is that I get to finish a lot more IRL stuffs (that I was originally planning to do tomorrow). Pretty sure this will take quite a while to get fixed. Link to comment Share on other sites More sharing options...
Aeon.4583 Posted September 13, 2020 Share Posted September 13, 2020 > @"Sentient Anomaly.9473" > @"Fire Attunement.9835" > @"Gaile Gray.6029" We are not joking here... Link to comment Share on other sites More sharing options...
Hurloon.2841 Posted September 13, 2020 Share Posted September 13, 2020 Can't log in after buying the game Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 13, 2020 Share Posted September 13, 2020 > @"Aeon.4583" said: > > @"Sentient Anomaly.9473" > > @"Fire Attunement.9835" > > @"Gaile Gray.6029" > We are not joking here... Gaile left (voluntarily) ArenaNet a year and a half ago. FYI Link to comment Share on other sites More sharing options...
Stelawrat.6589 Posted September 13, 2020 Share Posted September 13, 2020 I'm having the same problem & I see that someone has submitted a ticket hours ago, so I won't follow that route... The support page has nothing regarding this problem. Someone on GW2's behalf tweeted just 2 hours ago, unrelated to this problem but still, I tried to reply to that tweet, but unfortunately, not a good result there either...  Link to comment Share on other sites More sharing options...
Adria RR.4912 Posted September 13, 2020 Share Posted September 13, 2020 I have a friend witht the exact same problem, yesterday logged and played just fine, today he tells me he dosent recieve any email and cant log in, im logged cause i use the authenticator, but apparently no authentication emails are being sent Link to comment Share on other sites More sharing options...
Lottie.5370 Posted September 13, 2020 Share Posted September 13, 2020 I'm also unable to log in via 2FA using email, the email never arrives. It works for my alt account using SMS. Link to comment Share on other sites More sharing options...
Randulf.7614 Posted September 13, 2020 Share Posted September 13, 2020 Anet barely monitor the forums (or more accuraely - barely respond) over the weekend, so keep pushing through social media Oddly I can't login to the forums via my ipad, but I can on my PC Link to comment Share on other sites More sharing options...
Aeon.4583 Posted September 13, 2020 Share Posted September 13, 2020 So, i've been waiting for 16 hours to get an answer and response. I did submit a ticket 16 hours ago. And i am unable to log in for today's. And since i am not able to log-in... Soon i will have no other choice but to go to sleep, and this is what arena net will owe me: 1 Spirit Wood 1 Deldrimor Steel 1 Bolt of Damask 1 Elonian Leather 2 Mystic Clovers 2 gold from daily completion And thats a minimum. Maximum already include: Daily Fractal Run Rewards 250 WvW Pips i do Daily Tier7 Materials Supply Run Attempt at Pendant of Arah, Sam and Commisar Manifesto 2 gold + loot from Tequatl Thank you for swift response to critical trouble. Link to comment Share on other sites More sharing options...
Cetera.1052 Posted September 13, 2020 Share Posted September 13, 2020 I just got all the verification emails of every login attempt today :D But at least I successfully logged in just yet. It should now work for you too. Link to comment Share on other sites More sharing options...
indigo.7982 Posted September 13, 2020 Share Posted September 13, 2020 same error. can't login to the site and game. i shall use 2nd account to write this message :( Link to comment Share on other sites More sharing options...
DemonSeed.3528 Posted September 13, 2020 Share Posted September 13, 2020 I finally got in. Hopefully it stays that way. Link to comment Share on other sites More sharing options...
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